Tell Joe what’s happening
Start with the symptom, noise, leak, failure, or project. You do not need to know which trade you need.
How it works
From “something’s wrong” to a clearer next step.
Joe narrows it down
Joe asks targeted follow-up questions and carries forward the facts you provide instead of making you start over.
Try safe checks when appropriate
For homeowner-safe situations, Joe may suggest simple observations or checks. He avoids guiding you through hazardous work.
Know when to stop
When symptoms point to electrical danger, gas, refrigerant work, structural risk, active damage, or specialized testing, Joe recommends professional help.
Request a professional
If you choose to continue, BeforeThePro saves the problem summary, your contact information, and your consent so the request can be routed to an appropriate service provider.
You stay in control.Using Joe does not automatically send your information to a contractor. The contractor-request step is separate and requires your affirmative consent.